FAQ

Sugar Sheet Images

What forms of pictures can I submit? 

We make images from digital images from *.gif, *.jpg files. We can also use *.doc and *.pdf files that you may have already arranged. We can scan images here in the shop, but of course you will have to physically bring them to us. 

How do i submit images?

You can use our online form to upload images (which we recommend) or you can email us the images at thespecialtyshop2@gmail.com. To use our form, please complete your purchase on our website. Once we receive  your payment confirmation, we will email you the form to upload  your images. 

How long does it take to get my image? 

Your image will be ready by 12 pm on the 3rd day from the receipt of your image. (example: if you submit payment on Monday, we mail you the form and you submit the form on Tuesday, the image will be ready on Friday)

Can i get the image sooner than 3 days? 

Yes. There is a $3.00 rush fee. If you decide you need this rush service, we recommend that you call us directly at 505-266-1212 so we may help you.

What images are permissible to copy?

We are unable to copy any image that has a copyright or trademark. This includes professional sport team logos or images from movies (such as Disney, Pixar, etc) and game logo and images (such as Xbox, PS3, etc.)

Can I get studio prints made into an edible image?

If you paid for studio photographs or portraits (like Kim Jew Photo) chances are that those photographs have a copyright. Images produced by a professional photographer can be made into edible images as long as you have the written permission of the copyright holder to copy it. 

What is Copyright infringement

As a general matter, copyright infringement occurs when a copyrighted work is reproduced, distributed, performed, publicly displayed, or made into a derivative work without the permission of the copyright owner *. Copyright infringement is illegal.

 

 

Reference:

*U.S. Copyright Office - Definitions. Retrieved from http://www.copyright.gov/help/faq/faq-definitions.html